
4.6 out of 5 stars. Based on 53 reviews
53 reviews
Not a single bad experience to note! Fabulous communication. All my information was in the app and easily navigated. All additional information was provided at the front desk when we checked in. We were able to check in early (which I realize isn’t guaranteed). Everyone I spoke to was friendly and accommodating. We had a small issue with the TVs which was fixed within the hour I called. Clean and inviting home. They had beach toys, chairs, and a cart on the balcony for us to use. Only thing I could suggest for the owner might be to invest in a new mattress for the second bedroom in the near future. After this experience, we will be using Vacasa for all our vacation needs. The pricing is up front and reasonable. There are no surprise fees. We were very pleased with our experience. Vacasa and Tides 1310 made our family vacation so enjoyable!
We loved the condo and front desk staff were great. The only downside was the beach. I get the holiday being busy but the other days plenty of empty rental seats that took up all the beach front access. We went down at 7 and before each morning but unless we walked a good distance we were in front of rentals crowded and of course the renters didn’t want us in front of them. Great area for restaurants and shopping.
This is our second time staying on the 13th floor of The Tides (1311 last year). Views are amazing! On the side of the resort you get great views of the ocean, the city, and the bay. We absolutely loved this unit! The pictures and decor had every color of the water in the gulf, and it was just super clean! The patio had great amenities for the beach (umbrella, chairs, cart, sand toys, pump, etc) that made it super easy for us to enjoy without spending a bunch at the store or on renting chairs and an umbrella! By far our favorite resort to stay at. We’ve stayed in Sandestin before, but having a private pool (only for The Tides), Blue Dunes Grille (whose Food, Drinks, and Service is outstanding!), putt putt, pickle ball, basketball, tennis, shuffleboard, racquet club and fitness center, and private white sand beach (which btw the most crystal clear water next to the Caribbean), is what sets Tops’l apart from the others. It’s minutes away from Grande Blvd and Baytowne Wharf which is a must when you visit. Rated 4 instead of a 5 for a couple reasons. The sink was leaking and spilled all over the kitchen mat and floor. Got some of our stuff soaked under the sink too. Ended up being a bad garbage disposal, which they came in and replaced. The coffee maker did not work, but they did drop off a brand new one the next day. The master bed was not comfortable and squeaked with any movement if you laid on the right side, which made sleeping tough with a kid that constantly moves in the night. We couldn’t figure out how to get the cable to work, but we brought our Apple TV anyways so didn’t matter. Other than that, great place to stay and by far the best resort to go with family or friends!
If you’re debating on staying at this condo, DO IT! We had such a wonderful time here. The view was wonderful, the condo was very clean and we felt right at home. Everything was perfect during our stay!
We enjoyed our stay very much. Beautifully decorated. Great pool area with bar and grill. The guest bed could use a good firm memory foam pad or could be replaced. But, we would definitely stay again.
The updates are very nice. Beach chairs came in very handy. View is nice and the balcony is furnished very well